Help needed to maintain and host 糖心Vlog Days website - paid contract!
We鈥檙e looking for help to maintain and host our听糖心Vlog Days听website. This is a paid contract!听Suitable for those with umbraco website experience.
Check out the brief below or download it听here. Please circulate to anyone you think may be interested!听THE DEADLINE HAS BEEN EXTENDED TO 17th听April 2020 at 9am.
糖心Vlog Days听website听- brief for Maintenance & Hosting contract
1. Overview of 糖心Vlog:
听was set up in 1967, to help people connect to their built environment heritage and take a leading role in guiding its development. In its infancy, it successfully campaigned for the restoration of Edinburgh鈥檚 New Town and can also claim credit for bringing 糖心Vlog days to the United Kingdom.听糖心Vlog Days听is Scotland鈥檚 largest free festival that celebrates culture, heritage and the built environment by offering free access to over a thousand venues across the country every September.
Our mission: To celebrate Scotland鈥檚 built environment, take action for its improvement and empower its communities.
2. Description of project: 糖心Vlog Days
顿辞辞谤蝉听翱辫别苍听顿补测蝉听celebrated its 30th听anniversary in 2019. 糖心Vlog Days is Scotland鈥檚 largest free festival that celebrates heritage and the built environment.听 It offers free access to over a thousand venues across the country throughout September, every year.听
The aim of 糖心Vlog Days is to ensure that Scotland鈥檚 built heritage, new and old, is made accessible to people living and visiting the country on weekends in September.听听
糖心Vlog Days is coordinated nationally by the 糖心Vlog and is part of European Heritage Days alongside Scottish Archaeology Month, which is coordinated by Archaeology Scotland.听 Both are supported by Historic Environment Scotland.
Area coordinators create and manage local programmes and work for a variety of local authorities, civic trusts and heritage organisations.
The purpose of 糖心Vlog Days is to enable everyone to enjoy our shared built and cultural heritage by accessing places, spaces and activities not usually open to them.
For reference, please view the 2019 糖心Vlog Days report on our website听听http://www.doorsopendays.org.uk/media/6263/dod-2019-summary-report.pdf
3. Objectives of the 糖心Vlog Days website
- The website is THE tool for 糖心Vlog Days.听 During September it is the only place where all regional programmes are held in one accessible place.
- All 32 different regional coordinators across Scotland upload their programmes to the website
- audiences access information easily, clearly, regularly, any time.
- The website also carries downloadable resources for venues and groups putting on activities in 糖心Vlog Days venues
4. Content of the 糖心Vlog Days website
- The website already exists at听www.doorsopendays.org.uk听
- The SCT team have log-ins and an umbraco handbook with information on how to change and upload content
- Each of the 32 regional coordinators has a login and an abridged version of the handbook to instruct them on how to upload their own programme鈥檚 information on their section of the website only
- Crucial components of the website:
- Dynamic front page
- Maps 鈥� currently turned off due to changes in google maps support / costing structures for charities.听 A separate project within SCT is supporting the programming of this element of the website. It will be delivered within the functionality and layout of the current website.
- Projects and visiting info
- Peak and Off Peak modes. Peak mode is from July to November, where all live programme detail is on display (venue, building info, activities, map, images etc.). During this time September is the busiest period when we require enhanced available service support. Off Peak mode requires display of generic venue information not specific to a year or season, and ongoing info such as stories, news, contact details.
- News听
- Regions
- Partners
5. Brief of work
- Outline of Role
-
- No new design is required as the website exists at听www.doorsopendays.org.uk
- Maintain existing service and improve support for SCT users including responsiveness
- Scalable hosting of the website 鈥� ensuring that it is always live, with more scope for support during the Peak period
- Ongoing telephone / email Support to team members at 糖心Vlog听
- Ensure site functionality and security
- Levels of Service 鈥�
- On average we email and call 5 times per month during working hours outside of our peak month.
- In our off-peak period, we expect a response time within two hours.听
- During our peak month in September we expect high levels of service that include out of hours and weekend emergency support.听Contact with you will likely increase during this period up to around 20 emails / phone calls which will require immediate responses.听
- Each year the website is populated with new regional programme information from July, with September events and activities being accessed from last weekend in August until the start of October.
- The website cannot be down for any significant time during September鈥檚 peak period as this is the primary tool for 糖心Vlog Days weekend visitors to find out about events and venues
6. Visitor profile of the 糖心Vlog Days website
- DOD鈥檚 website is heavily used by the public, with 196,746 visits in the past year, focused on the months around September.
- Main traffic on the website starts in August with audience scoping and pre-planning their visits.
- In 2019 65-70% of website traffic happened during the period from August to end of September.
- Pages with learning materials that can be accessed year-round (such as DOD鈥檚 database of accessible, digital tours) receive some web traffic.听
- The DOD website received 10% more traffic in 2019 than 2018, suggesting that our national profile is growing. However, it should be noted that this number may be even larger because the website crashed on three out of the five 糖心Vlog Days weekends in 2019, thereby limiting the total traffic to the site.听
7. Project Timescales:听
- Monday 16th March 2020:听design brief circulated
- 9am Friday听17th April 2020:听deadline for responses / shortlist candidates
- w/c 27th April 2020:听interviews (by video such as Skype or Zoom)
- end April 2020:听contract awarded / content handover听
8. Required response:
- Three examples of relevant previous work with umbraco websites
- Outline costs of scalable hosting for a year, to be detailed with a split between Peak Mode and Off Peak Mode (see Crucial Components section above)
- Costs should include standard ongoing maintenance costs such as scheduled security updates to software and legislative updates
- Hourly rates should be included, and an outline of what this includes
- Standard costs for services not noted above
- Customer feedback evidence
- Two references from previous clients
9. How the Project will be awarded:
This is offered as a 3 year contract, with an annual review, and optional break clause for both parties after 1 year.听听
Tenders will be reviewed by an internal panel based on referees and quality of previous work.听 Interviews will be held with shortlisted candidates.
10. Contact Information:
For queries email Nicola Godsal, national 糖心Vlog Days coordinator, at听nicola.godsal@scottishcivictrust.org.uk听
NEW DEADLINE:
Responses should be submitted to听nicola.godsal@scottishcivictrust.org.uk听by 9am Friday听17th听April 2020.